Privacy Policy

At Brugv, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, list a tool, make a booking, or contact us. This may include your name, email address, phone number, payment information, and profile details.

We also collect information automatically when you use our platform, including your IP address, browser type, device information, and usage data to improve our services and user experience.

2. How We Use Your Information

We use your information to provide and improve our services, process transactions, communicate with you, ensure platform security, and comply with legal obligations.

Your information helps us facilitate tool rentals, verify user identities, process payments, send important notifications, and provide customer support.

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With other users as necessary to facilitate transactions (e.g., contact information for tool pickup)
• With service providers who help us operate our platform (payment processors, hosting services)
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information. You can manage most of your information through your account settings.

You may also opt out of certain communications from us, though some service-related messages are necessary for platform operation.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our support channels or email us at privacy@toolrental.com.

Last updated: September 15, 2025